Last Updated: [2/7/2023]

At Grand Chartered Bank, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our banking services or interact with our website.

**Information We Collect**

1. **Personal Information:** We collect personal information such as your name, contact details, Social Security number, and financial information when you open an account or apply for our services.

2. **Usage Data:** We collect data on your interactions with our website and mobile app, including IP addresses, device information, and browsing behavior.

3. **Cookies:** We use cookies to enhance your online experience. You can manage cookie preferences through your browser settings.

**How We Use Your Information**

1. **Account Services:** We use your personal information to provide banking services, process transactions, and maintain your accounts.

2. **Communication:** We may use your contact information to send you important updates, promotions, and service-related communications.

3. **Security:** Your data is crucial to us. We employ robust security measures to protect your information from unauthorized access or disclosure.

**Disclosure of Your Information**

We may share your information with:

1. **Third-Party Service Providers:** To facilitate our services, we engage third-party partners, but they are obligated to protect your data.

2. **Legal Obligations:** We may disclose your information when required by law or in response to legal requests.

**Your Choices**

1. **Access and Update:** You can access or update your personal information through your account settings.

2. **Marketing Preferences:** You can manage your marketing communication preferences by contacting us.

**Data Retention**

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You can request data deletion, subject to legal obligations.

**Children's Privacy**

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.

**Changes to this Policy**

We may update this Privacy Policy periodically. Check the "Last Updated" date for the latest version.

**Contact Us**

If you have questions, concerns, or requests regarding your privacy, please contact us at [support@grandchartered.com].

By using Grand Chartered Bank's services, you agree to the terms of this Privacy Policy. We are dedicated to ensuring your privacy and safeguarding your data.

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